We appreciate the trust you put in us, providing your personal data. We will always use your personal data in honest ways, worthy your trust.
We will provide you the information about the way we use your personal data. It is important for us that you clearly understand what kind of information we collect, what we do with it, with whom we share it and to whom it is necessary to address if you had any questions.
We will take all necessary measures for personal data protection from unauthorzsed use and ensuring its safe storage.
We will observe all current laws and rules about personal data protection and we will cooperate with the government bodies responsible for personal data protection. In case of absence of the personal data protection legislation we will act according to the standard principles of data security.
1.2. Users for this present policy are understood as all persons, including, operators, agents, users of the software and applications of the Company, and also other persons who use company services and/or are registered in the Internet services and mobile applications of the company (further - Users)
1.3. The company will use the best efforts for preservation of personal data confidentiality. Thus the Company doesn't bear responsibility for the leakage of personal data not due to a fault of the Company.
1.5. This present Policy explains how the Company processes and protects the personal data of Users.
1.6. Using Services and providing to the Company the information necessary for initiation of further interaction, you express consent to its use according to this present Policy.
1.7. For concrete Services, the Company can publish the additional statements, supplementing this present Policy.
2.1. Within this present Policy "User personal data" are understood as:
2.1.1. Personal information that the user provides about himself independently at registration (creation of the account) on the Site or in the course of use of Services. Information, obligatory for providing (rendering) Services, is obviously designated. Such information includes: surname, name, e-mail address, postal address, contact phone, payment requisites, profession, data of a credit card, communication languages. Depending on the status of registration in the Application (User, Operator, Agent) the volume of personal data, obligatory for representation, can be reduced.
2.1.2. Other information on the user, that the Company defines to be collected and/or granted for providing separate Services additionally, about what it is obviously specified at the order of separate Services.
2.1.3. The e-mail address of the user is a unique User name. For an entrance to the account the User independently sets the password. These data will be used only for ensuring access to the User's account in the application and to the on-line account on the site. The Company doesn't bear responsibility for User's password preservation.
2.1.4. All functions of the Qtok™ application are available only in case of e-mail confirmation by the user.
2.1.5. The User's personal data provided by the Company are considered doubtful and can be blocked until receiving from the user or his lawful representative the consent to the User's personal data processing in any form which is designated additionally by the Company, besides provided on the Site.
3.1. The company processes only that personal data that are necessary for the Service rendering and the quality improvement.
3.2. The Company can use personal data of the user for the following purposes:
3.2.1. Identification of the party within Service rendering.
3.2.2. Providing the user with the personalized Services.
3.2.3. Quality improvement of the Services and development of the new ones.
3.2.4. Carrying out statistical and other researches on the basis of the depersonalized data.
3.2.5. Granting User's personal data to the right holders, distributors or resellers of the software for the software registration in the name of the user or the organization which interests are represented by the User.
3.2.6. Implementation and/or execution of the functions, powers and duties assigned to the Company by the legislation.
3.3. Payments information
3.3.1. In case of services rendering, demanding payment, the Company requests data on a credit card or other payment data on the user's personal account that will be used only for payment processing. The specified information is also used for implementation of calculations with operators and agents of the Company.
3.3.2. The company doesn't store all financial information. Only information on means transactions confirmation remains. Subject to a prior consent of the user financial information of the user is stored in encrypted form on secure servers.
4.1. Confidentiality concerning User's personal data remains, except cases of the personal data processing, the access of an unlimited circle of people to which is provided by the User or at his request.
4.2. The company has the right to transfer user's personal data to the third parties in cases, when the User provided his consent to such actions, including registration of the software in the name of the user by right holders, distributors or resellers of the software.
4.3. The company doesn't provide confidentiality of personal data at official inquiries of the authorized government bodies having the right for inquiry and obtaining such information
4.4. The Company doen't record talks and messages, including chats, voice messages, photo and video files. The Company doesn’t control the contents of sessions and doesn't bear responsibility for the talks, processed in the framework of sessions. All data is available solely for a User on his personal device.
The Company adopt industry appropriate and sufficient organisation and security measures to protect User's personal data against unauthorized or accidental access, destructions, changes, blockings, copyings, distribution, and also from other illegal actions of the third parties.
6.1. The company undertakes reasonable measures for accuracy and relevance maintenance of the personal information available for the Company, and also removal of outdated and other doubtful or excessive personal information, nevertheless, the User independently bears responsibility for providing authentic data, and also for timely updating of the provided data in case of any changes.
6.2. The User can change (update, add) the personal information provided or its part, and also parameters of its confidentiality by appealing to the Company at any time.
6.3. In case of disagreement on processing personal data the User has the right to withdraw his consent to processing of personal information by the Company at any time by the direction of the written notice to the address of the Company with a mark "withdrawal of personal data processing consent", thus the User's personal data processing consent involves removal of the User's account from the Site and other applications of the Company, and also destruction of the records containing personal information in systems of personal data processing of the Company that can make it impossible to use the Internet services of the Company. The Company undertakes to remove Usr's personal data in time no later than 3 working days after receiving the appeal and the User's personality confirmation . (see item 6.6). The consent withdrawal can be sent in electronic form to the address: firstname.lastname@example.org.
6.4. The user has the right to receive information concerning his personal data processing in the Company for what has the right to send a letter of inquiry to the address of the Company with a mark "the information request for a personal data processing order".
6.5. For additional confirmation of the User's personality and acceleration of the processing of the User's inquiries, sent to the Company by e-mail, letters should be sent to the Company from the e-mail address which is the unique number of the User (see item 2.1.3). If a letter is sent to the Company from other address, the subject of the letter has to contain unique number of the user (an e-mail address of the User, that he gave during the registration in the Application).
6.6. For statements performance in items 6.2, 6.3 and 6.4 of this present Policy the Company can demand to confirm the user's personality, having requested to provide such confirmation in any form unrepugnant to the law.
All offers or questions concerning this present Policy should be reported to the Company by the e-mail address in email@example.com.